We’re good to go: We conform to government and industry COVID-19 guidelines meaning that we have compiled a Covid Risk Assessment, implemented additional procedures and measures to maintain cleanliness, applied measures to respect social distancing and general safety.
Covid-19 protection: Should a cancellation by either party be necessary due to Welsh Assembly or UK Government Guidance, as a family business we would encourage a postponement of your holiday. Any monies paid would be applied to the new booking within the following twelve months. If there is an increase to the cost of the new hire due to a change of season/boat the balance will be requested at the usual time.
If you wish to cancel your holiday rather than postpone it a refund of the amount paid minus £10 to cover the canal guide and postage will be once the request has been received in writing.
Whilst on holiday: In the event that any of the crew members test positive whilst on the canal we will help with transportation to our base and take responsibility for returning the boat to base but no return of hire fees can be made in these circumstances.
We advise that you take out travel insurance to cover your costs particularly overseas customers.
We really look forward to safely welcoming you to the Monmouthshire & Brecon Canal.